At Antarang - Colouring Lives with Crafts, we value your privacy and are committed to safeguarding the confidentiality and security of your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.antarangcrafts.org (“Site”) or contact us through other means.

This policy does not apply to the practices of third parties that Antarang does not own or control, or to individuals that Antarang does not employ or manage. By using our Site or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information Provided by You:

• Your name, email address, billing address, shipping address, postal code.
• Payment details including credit/debit card information.
• Reviews, feedback, and opinions about our products and services.
• Any other personal information you choose to provide.

Information We Receive from Others:

• Updated delivery and address information from carriers or third parties.
• Account, purchase, or redemption information from merchants.
• Search results and links, including paid listings.
• Information from partners offering our services on their devices or through co-branded services.

Information Collected Automatically:

• Details about your computer or mobile device, including IP address, operating system, browser type, and access times.
• Interaction details with customer service, such as date, time, and reason for contacting us.
• Cookies and web beacons to track user trends and improve our services.

How We Use Your Information

We use the information we collect to:

• To process and fulfil orders.
• Communicate with you regarding your orders and inquiries.
• Improve our products and services.
• Personalize your experience on our website.
• Send promotional materials and newsletters (with your consent).
• Conduct market research and analysis.

Disclosure of Information

We do not sell your personal information to third parties. However, we may share your information:

• As required by law or for legal proceedings.
• To protect our legal rights.
• With our staff for data processing and customer support.
• With third-party service providers for marketing, advertising, IT services, and payment processing.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications.
• Withdraw consent where processing is based on consent.

Retention and Security of Information

We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy. We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

Overseas Transfer of Information

Your personal information will be stored in locations in India. We ensure that any international transfers comply with this Privacy Policy and offer appropriate safeguards.

Direct Marketing

With your consent, we may contact you with promotional communications. You can opt-out at any time by contacting us at antarangcrafts@antarang.org or visiting our contact page.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site. Continued use of our services implies acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of India and under Bhavnagar Judiciary.